For agencies, consultants & service businesses

Get paid.
Keep the client.

Rapport follows up on your overdue invoices in your voice, gives clients an easy way to pay, pick a date or split the bill, and steps back the moment there's a real problem.

Join the free beta See how it works
Free for 60 daysNo card neededWorks with QuickBooks, Xero & FreshBooks exports
Written by Rapport, approved by you
Punit at Demo Studio → Devon at Atlas Logistics
INV-1003: $12,500.00 now 34 days past due

Hi Devon,

I'm following up on invoice INV-1003 for the brand identity project. The balance of $12,500.00 was due on September 29.

Could you send payment this week, or let me know a date I can expect it? If something's holding this up, like a missing PO, just flag it and I'll sort it out quickly.

Pay now, pick a date, set up a plan, or tell us something's wrong:

Pay nowCard or ACH
Pick a dateReminders pause
Split it up2–4 payments
Something's offGoes to a human

Late payments aren't a software problem.
They're an awkward-conversation problem.

You know you should follow up. You don't, because you don't want to sound desperate or damage a good client relationship. So invoices quietly age from 30 days to 90.

59%of US small businesses have an invoice 30+ days overdue
$17.7Kaverage owed to a small business that's waiting on late payments
86 hrsa year spent chasing payments by each affected business

Sources: QuickBooks Small Business Late Payments Report 2026; UK Department for Business & Trade research, 2025.

How it works

Three steps. Then Rapport handles the follow-up.

1

Bring your invoices

Upload the export you already have from QuickBooks, Xero or FreshBooks. No reformatting. Rapport learns how late each client usually pays.

2

Rapport writes the follow-ups

Messages in your voice and tone, one step at a time: a friendly heads-up first, firmer only if needed. You approve them, or let routine ones send themselves.

Heads-upNudgeFirm reminderPayment planPause workFinal notice · you approve
3

Clients pick an easy way out

Every message has a link where clients can pay, promise a date, split the bill, point you to their payables team, or flag a problem. No awkward phone calls on either side.

Built to protect the relationship

Persistent, never pushy.

Stops the moment there's a real problemA dispute or a hardship note pauses everything and comes straight to you.
You approve anything seriousFinal notices and demand letters never go out without your OK.
One step at a timeA 90-day-old invoice gets a firm reminder first, not a demand letter.
Polite pacingNever on weekends, never twice in a day, always days apart.
Comes from youSent in your name, and replies land in your inbox. Rapport isn't a collection agency.
Knows a cash crunch when it sees oneOffer a plan, more time or a small discount in one click, worded kindly.
What your client sees

Dignity on the other side, too.

Most late payers aren't deadbeats. They're busy, waiting on approvals, or short on cash this month. Rapport gives them a respectful way to tell you, so a stuck invoice becomes a plan instead of a standoff.

The client's answer shows up in your inbox and in Rapport, and the follow-ups adjust automatically.

Demo Studio · Invoice INV-1003
$12,500.00
Life gets busy, and sometimes things get tight. Pick whatever works for you.
Pay nowSettle the balance today
I'll pay on a specific dateReminders pause until then
Split it into smaller paymentsA plan that fits your cash flow
We're going through a hard timeTell us privately
Something's not rightWrong amount, already paid, wrong person…
Pricing

Free while we build it with you.

Beta members get everything free for 60 days, then choose a plan or walk away. If Rapport doesn't recover more than it costs, it isn't worth paying for.

Now open

Beta

$0 for 60 days
No card. Founder-led setup.
  • Everything in Pro
  • We import your invoices with you
  • Direct line to the founder
  • Keep 50% off Pro for your first year
Join the beta

Pro

$49 / month
For businesses with steady invoicing.
  • Unlimited invoices and clients
  • AI-written follow-ups in your voice
  • Client payment page with plans
  • Reply reading and hardship playbook
  • Cash-flow forecast
Start with the beta

Pay when we collect

5% of recovered
No monthly fee. Only on invoices 30+ days late.
  • Everything in Pro
  • Capped at $250 per invoice
  • A fraction of a collection agency's 25–40%
  • Your client relationship stays intact
Start with the beta
Questions

Good questions.

Is Rapport a collection agency?

No. Rapport is software that helps you follow up on your own invoices. Every message goes out in your name, replies come to you, and you stay in control. It's for business-to-business invoices only.

Will this annoy my clients?

It's designed not to. Messages start friendly and escalate one step at a time, never on weekends, never twice in a day. The moment a client flags a problem or a hardship, everything stops and you decide what happens next.

Do I have to approve every message?

Your choice. Start in "draft for me" mode and approve everything, then let routine reminders send themselves once you trust it. Final notices always need your OK.

Do I need QuickBooks?

No. Rapport reads exports from QuickBooks Online, Xero and FreshBooks as they are, or a simple spreadsheet. Direct connections are on the roadmap.

How does the AI work, and what about my data?

Rapport uses Claude to write messages in your tone and to read client replies. Your data is used only to run your account. Never sold, never used for advertising. Hardship notes from clients are shown only to you.

What happens after the 60-day beta?

You choose Pro, pay-when-we-collect, or nothing at all. Beta members keep 50% off Pro for their first year as a thank-you for helping us build it.

Free beta · limited spots

Let's get your money in.

We're onboarding a small group of businesses personally. Tell us a little about yours and Punit, the founder, will get back to you within a day or two.

Questions first? Email punit@rapportpay.com.